This Privacy Policy explains how BusBooking collects, uses, and protects your personal information when you use our platform and services.

1. Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, and payment information when you create an account or make a booking. We also collect information about your device, browsing actions, and usage patterns.

2. How We Use Your Information

We use the information we collect to process your bookings, send you confirmations and updates, provide customer support, improve our services, and send you promotional communications (with your consent). We may also use your information to detect and prevent fraud.

3. Information Sharing

We share your information with bus operators to complete your bookings, with payment processors to handle transactions, and with service providers who assist us in operating our platform. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our services may not function properly without cookies.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving promotional communications from us. To exercise these rights, please contact us at support@busbooking.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. We will delete or anonymize your information upon request or when it is no longer needed.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to remove such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@busbooking.com
Phone: 1800-123-4567
Address: Bangalore, Karnataka, India - 560001